1. Introduction
Welcome to 1 eecom. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player", "you", "your") and 1 eecom ("the Platform", "we", "us", "our") governing your registration, access and use of the services available at 1eecom.im.
1 eecom provides an online platform covering sports betting, cricket betting, casino games, live dealer games, poker, roulette, esports betting, crash games and the Aviator game. All services are made available in Pakistani Rupees (PKR) and are designed for users in Pakistan and other eligible markets.
By clicking "Register", creating an account, making a deposit or placing a bet, you confirm that you have read and understood these Terms in full and that you agree to be bound by them. If you do not accept these Terms, you must not use the 1 eecom platform in any capacity.
2. Account Registration
To use the betting and gaming services at 1 eecom, you must register a player account. Registration is free. During registration you are required to provide accurate, complete and current information including your full name, date of birth, mobile number and any other details requested by 1 eecom for identity verification purposes.
2.1 One Account Per Person
Each person may hold only one active account on the 1 eecom platform. Creating multiple accounts, whether under the same name, different names, the same device, the same IP address or the same payment method, constitutes a material breach of these Terms. If 1 eecom identifies multiple accounts linked to the same individual, all duplicate accounts will be closed immediately and any associated balances may be voided.
2.2 Account Security
You are solely responsible for keeping your login credentials – username, password and any two-factor authentication details – confidential. 1 eecom will never ask for your password. Do not share your account access with any third party. Any activity carried out under your account credentials will be treated as authorised by you, and 1 eecom accepts no liability for losses arising from unauthorised access that results from your failure to keep your credentials secure.
2.3 Account Verification (KYC)
1 eecom may require you to complete identity verification (Know Your Customer, or KYC) at registration or at any point thereafter, including before processing withdrawal requests. Verification may require submission of government-issued identification, proof of address or proof of payment method ownership. Failure to provide satisfactory documentation within a reasonable time frame may result in account restrictions or closure.
Why KYC? Identity verification protects all 1 eecom players by preventing underage access, fraud and money laundering. It also protects your account from being compromised by someone else.
3. Eligibility
To be eligible to register and use 1 eecom you must satisfy all of the following conditions at the time of registration and for the entire duration of your account:
- You are at least 18 years of age.
- You are accessing the platform from a jurisdiction where online betting is not prohibited by local law applicable to you personally.
- You are not acting on behalf of another person or entity.
- You are not a current or former employee, director, contractor or agent of 1 eecom or any of its affiliated companies.
- You are not registered on any self-exclusion list applicable to online gambling platforms.
- You do not have a known gambling problem that makes participation in online betting unsuitable for you.
1 eecom reserves the right to request proof of age and eligibility at any time. Any account found to have been registered or used by a person who does not meet the eligibility criteria will be closed and any balance on the account will be handled in accordance with applicable law and our internal fraud prevention policies.
4. Deposits and Withdrawals
All financial transactions on the 1 eecom platform are conducted in Pakistani Rupees (PKR). No foreign currency conversion is required or applied at any stage of the deposit or withdrawal process.
4.1 Accepted Payment Methods
1 eecom currently accepts the following payment methods for both deposits and withdrawals:
- Easypaisa (mobile wallet)
- JazzCash (mobile wallet)
- NayaPay (digital wallet)
- SadaPay (digital wallet)
- IBFT bank transfer
- Visa and Mastercard debit/credit cards issued by Pakistani banks
4.2 Deposit Conditions
Minimum deposit at 1 eecom is Rs 200. Deposits made via Easypaisa and JazzCash are credited instantly in most cases. Bank transfers may take up to a few hours depending on your bank. All payment methods used to deposit must be registered in your own name and must match the name on your 1 eecom account. Deposits made from third-party accounts will be returned and may trigger an account review.
4.3 Withdrawal Conditions
Withdrawal requests at 1 eecom are processed to the same payment method used for the most recent deposit, wherever technically possible. This is a standard anti-money-laundering measure. The minimum withdrawal amount is Rs 500. Withdrawals are typically processed within a few hours of submission during business hours. 1 eecom may delay withdrawal processing if KYC verification is pending or if a fraud review is in progress.
Bonus-affected balances: If your account balance includes active bonus funds subject to wagering requirements, the portion of your balance equal to the locked bonus amount cannot be withdrawn until the playthrough conditions are fully satisfied. See Section 5 for full bonus terms.
4.4 Transaction Fees
1 eecom does not charge platform-side fees on standard deposits or withdrawals. However, your payment provider or bank may apply their own transaction charges. These are outside 1 eecom's control and will not be refunded or compensated.
5. Bonuses and Promotions
1 eecom regularly offers welcome bonuses, reload bonuses, free bets, cashback promotions and other incentives to eligible players. All bonuses are subject to the terms set out in this section as well as any specific terms stated in the individual promotion.
5.1 Wagering Requirements
Unless a specific promotion states otherwise, all bonus funds credited to your 1 eecom account carry a wagering requirement. This means the bonus amount (and in some cases the bonus plus deposit amount) must be bet a specified number of times before it can be converted to withdrawable cash. The applicable multiplier is stated in each promotion's individual terms. Bets placed on certain game types may contribute differently to wagering requirements – this is set out in each promotion.
5.2 Bonus Eligibility
Welcome bonuses are available to new accounts only, one per player. If 1 eecom identifies that a player has created multiple accounts to claim welcome bonuses more than once, all bonus funds will be voided and the accounts will be subject to closure. Existing promotional offers are subject to individual eligibility criteria which will be stated clearly at the time of the offer.
5.3 Bonus Expiry
Bonus funds that have not been used within the validity period stated at the time of issue will expire automatically. 1 eecom reserves the right to withdraw any bonus offer or amend bonus terms at any time, with reasonable notice to affected players where possible.
6. Betting Rules
Bets placed at 1 eecom are subject to the general rules set out in this section as well as any sport-specific or game-specific rules published within the relevant section of the platform.
6.1 Bet Acceptance
All bets placed at 1 eecom are accepted at the odds displayed at the time the bet is confirmed by the system. A bet is not confirmed until the player receives a bet ID and the stake is deducted from the account balance. 1 eecom reserves the right to refuse any bet or void any bet placed on erroneous odds resulting from a technical error or data feed fault.
6.2 Bet Cancellation
Once a bet has been accepted and a bet ID issued, it cannot be cancelled by the player except in circumstances where 1 eecom's cash-out feature is available and the player exercises it before the event concludes. 1 eecom reserves the right to void bets in the event of event cancellation, postponement beyond a defined period, or verified technical error.
6.3 Live / In-Play Betting
In-play betting at 1 eecom allows bets to be placed while an event is in progress. Odds update in real time. 1 eecom cannot be held responsible for any delay between the actual state of the event and the odds displayed due to normal internet or data-feed latency. Bets placed on events where the outcome is already known due to exceptional latency may be voided at 1 eecom's discretion.
6.4 Maximum Winnings
1 eecom applies maximum payout limits per event and per day. These limits are displayed within the relevant betting markets. Bets exceeding the maximum payout threshold will be paid only up to the stated limit regardless of the calculated win amount.
7. Fair Play Policy
1 eecom is committed to providing a fair and transparent gaming environment for all Pakistani players. The following practices are strictly prohibited and will result in immediate account suspension and, where appropriate, referral to relevant authorities:
- Using automated scripts, bots or software to place bets or access the platform in any non-human manner.
- Exploiting bugs, glitches or errors in the platform software to gain an unfair advantage.
- Collusion with other players to manipulate game outcomes, particularly in poker and live dealer games.
- Coordinated bonus abuse – creating multiple accounts or coordinating with others to extract bonus value without genuine play intent.
- Arbitrage betting strategies designed solely to exploit pricing inconsistencies rather than genuine entertainment interest.
- Any form of match-fixing, spot-fixing or use of inside information on sports events.
1 eecom's security and risk team monitors all activity on the platform. Any account flagged for suspicious behaviour will be placed under review. During a review, withdrawals may be temporarily suspended pending investigation. Players found to have breached fair play rules will forfeit all winnings and bonuses associated with the affected activity.
8. Responsible Gaming
1 eecom takes its commitment to responsible gaming seriously. Betting is intended to be a form of entertainment and 1 eecom provides tools to help players stay in control of their activity on the platform.
8.1 Deposit Limits
Players can set daily, weekly or monthly deposit limits from within their account settings. Once a limit is set, it takes effect immediately for reductions. Increases to a limit are subject to a cooling-off period before they come into effect.
8.2 Self-Exclusion
Any player who feels they need a break from betting can request self-exclusion from 1 eecom's support team. Self-exclusion periods are available from a minimum of 30 days up to permanent exclusion. During self-exclusion, the account is locked and no new accounts may be created. Please visit our dedicated Responsible Gaming page for full details on all available tools.
Need help? If you believe you may have a problem with gambling, speak to a trusted person and reach out to a professional support service. 1 eecom's support team can assist with immediate account restrictions at any time via live chat.
9. Privacy and Data Protection
1 eecom collects, stores and processes personal data in accordance with our Privacy Policy. By registering an account you consent to the collection and use of your personal information as described in that document.
Personal data is used for account management, identity verification, payment processing, fraud prevention, customer support and, where you have opted in, marketing communications. 1 eecom does not sell personal data to third parties for commercial purposes. Data is shared only with trusted service providers necessary for the operation of the platform, such as payment processors and identity verification partners.
All data stored and processed by 1 eecom is protected using industry-standard encryption. Players have the right to request access to their personal data, request correction of inaccurate data, and in certain circumstances request deletion of their data, subject to legal and operational retention requirements.
10. Intellectual Property
All content on the 1 eecom platform – including but not limited to text, graphics, logos, icons, images, software, game content, odds data and interface design – is the intellectual property of 1 eecom or its licensed content providers. You may not copy, reproduce, distribute, modify or create derivative works from any content on 1 eecom without prior written permission.
The 1 eecom brand name and logo are registered trademarks. Use of these marks without authorisation is prohibited. Any software or tools you interact with on the platform are licensed to you for personal, non-commercial use only for the duration of your account. This licence is non-transferable and revokes automatically upon account closure.
11. Limitation of Liability
1 eecom provides its services on an "as is" and "as available" basis. While we work hard to ensure the platform is reliable and available at all times, we cannot guarantee uninterrupted access or error-free operation. Scheduled maintenance, technical faults and third-party outages may affect platform availability from time to time.
To the maximum extent permitted by applicable law, 1 eecom's total liability to any player in connection with use of the platform – whether arising from contract, tort, breach of statutory duty or otherwise – shall not exceed the total deposits made by that player in the three months preceding the event giving rise to the claim.
1 eecom is not liable for:
- Indirect, consequential or incidental losses of any kind.
- Loss of profits, loss of opportunity or loss of winnings arising from platform unavailability.
- Losses arising from a player's failure to comply with these Terms.
- Losses arising from the player's own internet connectivity or device issues.
12. Account Termination
You may close your 1 eecom account at any time by contacting customer support. Upon closure, any real-money balance remaining in your account (excluding locked bonus funds that have not met wagering requirements) will be refunded to your registered payment method after identity verification is confirmed.
1 eecom may suspend or permanently close any account at any time, with or without prior notice, in circumstances including but not limited to:
- Breach of these Terms or any associated policy.
- Fraudulent activity, multi-accounting or abuse of promotions.
- Failure to complete identity verification within a reasonable time.
- Regulatory or legal requirements necessitating account closure.
- Reasonable suspicion of money laundering or other financial crime.
Where an account is closed due to a player-initiated breach, 1 eecom reserves the right to withhold any bonus-related winnings. Real-money deposits may be returned at 1 eecom's discretion after completion of any required investigation.
13. Changes to These Terms
1 eecom reserves the right to update or amend these Terms and Conditions at any time. Material changes will be communicated to registered players via email or an in-platform notification prior to taking effect. The "Last Updated" date at the top of this page reflects the most recent revision.
Your continued use of the 1 eecom platform after any changes to these Terms take effect constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should close your account before the revised Terms come into effect.
We recommend that you review these Terms periodically so that you are always aware of the current version governing your use of the 1 eecom platform.
